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Mast has been down for 3 weeks and o2 still havn't updated there service status.

Anonymous
Not applicable

on ‎27-03-2013 09:12

on ‎27-03-2013 09:12

The title says it all really, but I find it very frustrating when I company as big as o2 keep giving there customers the wrong information.

There is currently a mast down in my area Bh233eg it can be one of five, after several weeks of calling network services finally pulled there finger out and said YES THERE IS A PROBLEM I was then told by a manager that it will be fixed asap, but they still have not updated there service status checker to show this.

Come on o2 get your act together.
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perksie
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on ‎06-04-2013 16:23

on ‎06-04-2013 16:23

Adam posted the wrong link, you want this one:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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adamtemp64
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on ‎06-04-2013 16:28

on ‎06-04-2013 16:28

@perksie well spotted now edited using the ipad lol
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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perksie
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on ‎06-04-2013 16:34

on ‎06-04-2013 16:34

@adamtemp64 wrote:
@perksie well spotted now edited using the ipad lol

You were engrossed in the facts and figures there I think! slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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