on 26-08-2018 08:28
Solved! Go to Solution.
26-08-2018 08:48 - edited 26-08-2018 08:53
26-08-2018 08:48 - edited 26-08-2018 08:53
Hi @Lj1
Are you abroad at the moment? If so you may have a roaming bar on your account.
You need to contact customer services , via live chat and ask them to check and get this lifted https://www.o2.co.uk/contactus
You can also try a manual search for another network
Veritas Numquam Perit
26-08-2018 08:48 - edited 26-08-2018 08:53
26-08-2018 08:48 - edited 26-08-2018 08:53
Hi @Lj1
Are you abroad at the moment? If so you may have a roaming bar on your account.
You need to contact customer services , via live chat and ask them to check and get this lifted https://www.o2.co.uk/contactus
You can also try a manual search for another network
Veritas Numquam Perit
on 28-08-2018 13:51
Hi @Lj1, and welcome Have you made any progress with this since you last posted? Did the suggestions above help?
→ Access for You: Registration - Find out how to register for our Access for You service.
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