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Level 1: Joiner
Posts: 1
Registered: ‎26-08-2018
Accepted Solution

Making calls abroad

I can receive texts and calls whilst in the eu, but can't make call or send texts. Any ideas. I have a Samsung s7
Posts: 100,583
Topics: 767
Registered: ‎14-01-2013

Re: Making calls abroad

[ Edited ]

Hi @Lj1

Are you abroad at the moment? If so you may have a roaming bar on your account.

You need to contact customer services , via live chat and ask them to check and get this lifted https://www.o2.co.uk/contactus

You can also try a manual search for another network

 

   

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Posts: 5,427
Registered: ‎18-04-2018

Re: Making calls abroad

Hi @Lj1, and welcome Wave Have you made any progress with this since you last posted? Did the suggestions above help?

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