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Making calls abroad

Lj1
Level 1: Joiner
  • 1 Posts
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Registered:
I can receive texts and calls whilst in the eu, but can't make call or send texts. Any ideas. I have a Samsung s7
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Cleoriff
Level 94: Supreme
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Registered:

Hi @Lj1

Are you abroad at the moment? If so you may have a roaming bar on your account.

You need to contact customer services , via live chat and ask them to check and get this lifted https://www.o2.co.uk/contactus

You can also try a manual search for another network

 

   

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122372 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Lj1

Are you abroad at the moment? If so you may have a roaming bar on your account.

You need to contact customer services , via live chat and ask them to check and get this lifted https://www.o2.co.uk/contactus

You can also try a manual search for another network

 

   

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
1,151 Views

EmilieT
Former Staff
  • 5434 Posts
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Registered:

Hi @Lj1, and welcome Wave Have you made any progress with this since you last posted? Did the suggestions above help?

Access for You: Registration - Find out how to register for our Access for You service.
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