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Level 1: Joiner
Posts: 2
Registered: ‎11-07-2019
Accepted Solution

MMS Help for kids phone

I have just brought my daughter a phone and she sends endless picture and emjoi messages to her freinds. I have just realised that MMS are not included in her plan (Unlimited min and texts) but looks like 55p per MMS which will cost me a fortune. I will encourgae her to use Whatsapp however is there a way of blocking her sending anything that is going to cost me additional to the £35 that i pay. 

 

I basically want to put a block on things so the bill will never be more than that?

 

TIA

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Level 29: Intuitive
Posts: 1,234
Registered: ‎02-07-2013

Re: MMS Help for kids phone

When you take out the contact you can put on a spend cap (or if you didn't do it at time of purchase, contact O2 who can apply one for you, this will ensure once you reach your requested limit they will not be able to go over)
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Level 29: Intuitive
Posts: 1,234
Registered: ‎02-07-2013

Re: MMS Help for kids phone

Set it as £0 and they will not be able to make any chargeable MMS messages
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Posts: 105,893
Topics: 554
Solutions: 13,946
Registered: ‎04-04-2012

Re: MMS Help for kids phone

@James77 

Help on spend caps here https://www.o2.co.uk/help/account-and-billing/spend-cap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 7,628
Registered: ‎23-07-2014

Re: MMS Help for kids phone

Hey @James77  Smiley Happy Happy Friday!

Let us know if you got all the information you were after, or if you need anything else?

 

Cheers guys for your help @MI5 , @PhoneChanger ! thumbsup

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Level 1: Joiner
Posts: 2
Registered: ‎11-07-2019

Re: MMS Help for kids phone

Thanks all sorted now!

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Posts: 105,893
Topics: 554
Solutions: 13,946
Registered: ‎04-04-2012

Re: MMS Help for kids phone

You're welcome Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)