Loyalty reward message lost

[Anonymous]

Hi. I'm sure I received an O2 text a little while ago offering me a "£10 gift"  for use with Argos for being with O2 for a long period ; however, I no longer have the text and can find no details in my online account or Priority Moments. Was I hallucinating?

[MI5 · Accepted solution]

These offers generally are valid for 30 days only and are downloadable from Priority Moments, after 30 days they expire and are no longer available.

[Anonymous]

The only one I used was the £10 for loss of network coverage.

The Argos one sounds really good.

You could try speaking to CS !

[Anonymous]

if you open the offer before you use it then open the app a day later the code wont appear as it will be shown as used

[MI5]

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@Anonymous wrote:

if you open the offer before you use it then open the app a day later the code wont appear as it will be shown as used

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If you do this chose the "save for later" option.

[Anonymous]

do the offers ever get withdrawn

[MI5]

Not withdrawn but they do expire if not used by the time it tells you to.