Solved: Loyalty discount

andandy · ‎20-03-2023

Added 4 new lines to my address and was told all will be eligible for a discount of 20%. So far nothing has been applied and getting nowhere with customer (no)services. O2 is slipping to very low levels of service.

MI5 · ‎20-03-2023

@andandy

You need to follow the guide here under Multisave to apply.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-03-2023

@andandy

You need to follow the guide here under Multisave to apply.

Guide: O2 Open & Friends and Family discounts - How to sign up

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

andandy · ‎21-03-2023

Hi @MI5 already done all of this.

MI5 · ‎21-03-2023

@andandy

I'll ask @O2Sarah- to check for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

andandy · ‎21-03-2023

Thanks

O2Sarah- · ‎23-03-2023

Thanks for the tag @MI5

@andandy I will send you a private message so we can look into this.

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