Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have been trying for 6 weeks to cancel my contract for my Pay Monthly data sim. Is was always meant to be a temporary measure while I had wifi fitted into my home, which was all explained to the shop that sold it to me. I emailed O2 months ago to c...
I have just checked into my O2 as i have a upgrade due on one account and i have been paying for Disney and didn’t even know and never used it.They have also been billing me for Disney on my second Account which again I haven’t used and didn’t know a...
HiCould someone help me with my phone I can't get a signal in fuerteventura spain do I need my data roaming on.
Just been reading about this switch up plan. I'm an existing customer on a 36 month contract do I qualify for that ?
Hi, hope somebody can help... I ordered an iPad Air last night, around 7.30pm, i went through the whole credit check etc etc, received emails regarding legal documents, then received one with the subject ‘We've received your order. You're all set.’ A...
I pay monthly, I want to simply see when the end date is and also my device contract end date. This information is completely hidden as far as I can see. I've looked everywhere on the O2 app, and now on the site this BASIC information is simply missi...
hi allcurrently paying £14.50 for 10 gb of datagiffgaff £10 for 15 gb I can't seem to be able to contact any o2 rep to see if they can match this, so no option but to leave.The new phone system, using 202 is a circular nightmare with bots. I hardly u...
Get in touch to continue your purchaseWe need some more details to be able to continue.Please call us on 202 from your O2 phone or 0344 8090202 from a landline. This is the message I'm receiving when im trying to upgrade online. I called up o2 and di...
My 4G speeds have gone really poor from around a month or so ago. Service status says there are no problems in my area.Speeds are often less than 1Mbps but are very rarely above 2.I temporarily switched to 3G and actually got about 7. Does this simpl...
Hi I’m going to upgrade tariff to unlimited internet but can’t u till the 16th this month, I was wondering if there was a way this could be fast tracked instead of buying 12g internet (best deal) for £30 as I’m now 60 quid down and I’m using the hots...
