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Loyalty discount

Wooda34
Level 1: Joiner
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on ‎15-01-2021 18:39

on ‎15-01-2021 18:39

I am about to order an upgrade but want to check how I get my loyalty discount carried over to my new contract?
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MI5
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on ‎15-01-2021 18:46

on ‎15-01-2021 18:46

@Wooda34 

Discount schemes here Guide: O2 Open & Friends and Family discounts - How to sign up 

If it was an O2 customer services loyalty you would need to call and see if they would re-add it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎15-01-2021 18:47

on ‎15-01-2021 18:47

Simple answer is that you can't

You will have to apply for it again

If it was given by the upgrade team it doesn't mean they will give you a loyalty discount again

If it was a discount scheme then look at this link

Guide: O2 Open & Friends and Family discounts - How to sign up 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




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