This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Loyalty discount

Wooda34
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎15-01-2021 18:39

on ‎15-01-2021 18:39

I am about to order an upgrade but want to check how I get my loyalty discount carried over to my new contract?
Message 1 of 3
639 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 149132 Posts
  • 641 Topics
  • 28467 Solutions
Registered:

on ‎15-01-2021 18:46

on ‎15-01-2021 18:46

@Wooda34 

Discount schemes here Guide: O2 Open & Friends and Family discounts - How to sign up 

If it was an O2 customer services loyalty you would need to call and see if they would re-add it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
635 Views
0 Kudos

jonsie
Level 94: Supreme
  • 93947 Posts
  • 610 Topics
  • 7017 Solutions
Registered:

on ‎15-01-2021 18:47

on ‎15-01-2021 18:47

Simple answer is that you can't

You will have to apply for it again

If it was given by the upgrade team it doesn't mean they will give you a loyalty discount again

If it was a discount scheme then look at this link

Guide: O2 Open & Friends and Family discounts - How to sign up 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 3
633 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top