Solved: Lost sim

Anonymous · ‎07-11-2016

to whom this may concern,

I am currently working in the Middle East and have lost my sim pay monthly sim,

Is there anyway i can get a replacement sim sent to me? If so how do i go about doing so, I have tried doing it online with my account but have had no success.

Regards

Craig

Cleoriff · ‎07-11-2016

@Anonymous Not sure O2 would send a sim to the Middle East if honest. Maybe a family member could get a replacement and send it out to you...though you will still need to contact CS as stated to inform them of the loss...

Veritas Numquam Perit

View solution in original post

MI5 · ‎07-11-2016

Call CS http://www.o2.co.uk/contactus
We are all customers like yourself so can't help, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎07-11-2016

@Anonymous Not sure O2 would send a sim to the Middle East if honest. Maybe a family member could get a replacement and send it out to you...though you will still need to contact CS as stated to inform them of the loss...

Veritas Numquam Perit

jonsie · ‎07-11-2016

99% certain that O2 won't send a sim to the Middle East. I have the same problem here, my sim is damaged but not lost and O2 will only send it to my UK registered address. My son is going to send me the replacement.

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