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Anonymous · ‎02-06-2017

I lost my sim the 02 agent said he has blocked it but it's not blocked as it is still ringing

MI5 · ‎02-06-2017

Check again and make sure it is blocked but I think it will just ring out when blocked.
I had one blocked once and it would ring for ages until a recorded message said "user not available"
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-06-2017

Strange, when I blocked my sim it just said not available when I rang. I would call customer service again.

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Marjo · ‎08-06-2017

Hey @Anonymous How are you doing? It would be super useful to hear how it went with the blocking in the end! Can you provide us an update? Cheers!

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