Solved: Lost sim card

Rzan · ‎03-07-2020

My phone is on PAYG. I changed it to montly at the beginning of June and 02 sent me a new sim card. I had to wait to change it.

i went to swap over the card this morning and I can't find the new sim card. I tried the numbers I haveto ring O2 (202 from phone, 0344 899 0202 on skype) and neither will connect.

any suggestions?

MI5 · ‎03-07-2020

@Rzan

All numbers here Guide: Coronavirus Community Help and Support

You can also try [number updated since]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

O2Sarah · ‎03-07-2020

Hi
0800 977 7337 should get you through

😀

MI5 · ‎03-07-2020

@Rzan

All numbers here Guide: Coronavirus Community Help and Support

You can also try [number updated since]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Rzan · ‎03-07-2020

Thanks

MI5 · ‎03-07-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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