Lost my phone, need to report it to O2 as lost within 24 hours. How? By calling them of course!

[RJT2]

The chat online feature needs to be active, if your phone is gone you cannot call to report it. Try asking a stranger to make a 20+ minute phone call about reporting your phone as missing, including the identification checks which now must be done in public. The "Lost or stolen phone" page needs work.

[Bambino · Accepted solution]

@RJT2 You can use Skype to call O2's 0800 numbers free: Guide: A Guide to Skype 

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255