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Pay final bill

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PeterSull
Level 1: Joiner
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on ‎28-02-2022 13:56

on ‎28-02-2022 13:56

I'm no longer in the country and I have been trying to access my account and I have been messaging O2  online to try and pay my final bill since last December and I'm not getting any calls from you. My account was closed early and my number taken away and I can't even access MYO2 as I've no UK number anymore.  Can you please help me in trying to close out my account and finish with this problem.

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MI5
Level 94: Supreme
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on ‎28-02-2022 14:00

on ‎28-02-2022 14:00

@PeterSull 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151770 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎28-02-2022 14:00

on ‎28-02-2022 14:00

@PeterSull 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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on ‎28-02-2022 14:54

on ‎28-02-2022 14:54

@PeterSull Numbers to call, and instructions on how to use Skype to call O2's 0800 numbers free can be found here: Guide: Coronavirus Community Help and Support 

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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