cancel
Showing results for 
Search instead for 
Did you mean: 

Lost Sim card

Anonymous
Not applicable

Hi there

I have lost my phone with my sim number [Removed]. I do not want to changethe number as all my contacts have that number. I would like a new sim card with the old number.

 

David [Removed]

 

 

Message 1 of 3
1,386 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
Report it lost immediately and O2 will provide a replacement to you https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 3
1,377 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 95712 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Call customer service and they will send you a replacement. Please remove your personal details as scammers have everything they need there for ID theft.

Message 2 of 3
1,382 Views

MI5
Level 94: Supreme
  • 151821 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
Report it lost immediately and O2 will provide a replacement to you https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
1,378 Views