Lost SIM card/Phone

[Anonymous]

I lost yesterday my phone, so basically the SIM card as well. Could you block that card and send me replacement for it ASAP.

Thank you

[gindygoo · Accepted solution]

You need to ring 202 (pay monthly)and ask them to block your phone as lost or stolen. Or 4445 for payg.

[Bambino]

@Anonymous This is not customer service. You must follow this link and call to report the loss. http://www.o2.co.uk/contactus  You should also report the loss to the police. Until you report the phone lost, you are responsible for any charges up to £100, I believe. Please call asap.