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Logging on

Margaret5
Level 1: Joiner
  • 1 Posts
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I was changed from Virgin to o2 last night. I am unable to log on

Message 1 of 4
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MI5
Level 94: Supreme
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@Margaret5 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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madasaf1sh
Level 78: King of Kings
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@Martin-O2 @Breanna 

 

Can we get a response from o2/VM on how long after a customer is migrated that they have to wait before been able to login to myO2 as seems to be a lot of these questions

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 4
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Martin-O2
Former Staff
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We'll see what we can find out @madasaf1sh!

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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