Live chat

[Tiffany]

Does anyone have the link to live chat please?

[MI5]

Live chat is unreliable and intermittent @Tiffany .

Let us know what you need and we can advise on a solution.

[Tiffany]

I’ve got an account with 02 and I recently had another sim but it won’t let me add it to my 02 so both sims show up on one account so I can keep track

[MI5]

@Tiffany 

Are you using the "bring in other products" option in your MyO2 ?

[Tiffany]

I’ve tried to do that and for some reason it won’t let me

[MI5]

What error message are you getting @Tiffany ?

[Tiffany]

It says it’s registered to another account when it’s not

[MI5]

Can you confirm this is the process you are following?

1 - Log in to your original account.

2 - Click on bring in products.

3 - Enter the security code sent to your original phone number.

4 - Enter the email and password of the new account.

[Urszula]

How can I access live chat? My data never works and every bill has been paid.

[danb1]

how do you remove the age filter