Hi
First time I have posted in here, as I was looking for Live Chat.
Yesterday, whilst self isolating, social distancing and living on my own, I dropped my phone down the toilet. As you will imagine, this is my lifeline to family and friends. I am also expecting medical phone appointments this afternoon and tomorrow morning ...
I have looked at my limited options and one is to upgrade. I have an outstanding balance on my device plan and as am due for an upgrade in September. I guess Im trying to find out if there is an outside chance in these unusual circumstances, if I could upgrade early and tag the outstanding balance on the new deal for an upgrade.
I am a full time teacher (although working from home at the moment) and just need to chat with customer services on here, instead of calling them - which I am unable to do 😞
Thank you - I look forward to hearing your advice!
PS the phone is in rice, in a warm place x
