Live Chat support

[Anonymous]

I've just tried to get copies of previous bills as I had to change to another provider as my signal was so bad in my new house. What a dreadful service, very slow and when I didn't respond quickly enough as I though the conversaiton was finished, the person disapeared. Now I don't know if I'm actually going to get the copies of the bills I need (which they insisted on sending by snail mail) or not.

Tried phoning but there's a 45 min waiting time!!!

How can I communicate with this very large communications company without it being such a ball ache!!!

[MI5 · Accepted solution]

All contact details are here http://www.o2.co.uk/contactus but it's only what you've tried so far I'm afraid.

[Cleoriff]

You could try this...usually a faster response....

http://www.o2.co.uk/mobile/chatnow

[MI5]

---

@Cleoriff wrote:

You could try this...usually a faster response....

---

So is a message in a bottle launched off Beachy Head 

[Cleoriff]

---

@MI5 wrote:

---

@Cleoriff wrote:

You could try this...usually a faster response....

---

So is a message in a bottle launched off Beachy Head 

---

Chuckling ....a lot....