Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113312 Views
  • 20 replies
  • 5 kudos

Resolved! Texts from abroad

Hi - what is the cheapest way to send texts from abroad to uk? I am currently on the 4-1 text allowance which allows free texts from abroad but one text takes 4 texts from a 500 per month allowance. I want to change tariffs to an unlimited txt allowa...

Anonymous by Not applicable
  • 508 Views
  • 2 replies
  • 0 kudos

Resolved! Can I backup my text messages to a computer in some way or see them on the O2 website?

I particularly want to keep a note of dates and times of messages rather than the content itself. I can't find anything anywherer else on this. Can anyuone point me in a direction? Is this something I can do to my O2 service or do I need something to...

Anonymous by Not applicable
  • 1874 Views
  • 1 replies
  • 0 kudos

Resolved! Unlimited

Can someone please help me. I ordered an unlimited sim, when I checked my account it stated I had a favourite places sim, something I had no Idea about. I called to change it to unlimited but got no response when I was told I would receive a text. I ...

Anonymous by Not applicable
  • 851 Views
  • 6 replies
  • 0 kudos

Resolved! Disappearing text allowance

I am on a PAYG tariff where I top up £10 and get 300 inclusive texts. I have just topped up and have suddenly realised that I have no more inclusive texts? Could it be because I have over £40 of credit on my phone I must admit I only really use it fo...

Anonymous by Not applicable
  • 580 Views
  • 2 replies
  • 0 kudos

Resolved! Abroad and No service on phone need help asap

HiI am currently out of the UK, I recieved a text saying I need to contact O2 to make sure my phone isnt lost or stolen within 24 hours however due to traveling on that day i didnt. I then got another text saying my phone has been cut off and I need ...

Anonymous by Not applicable
  • 2134 Views
  • 4 replies
  • 0 kudos

Resolved! International pay/go SMS problem

Hi everyone, hopefully someone can help with this. My girlfriend's in Nepal, she has a phone with a Nepali provider called Ncell. No texts were getting through to her - she queried this with Ncell, who said it's because the senders didn't have intern...

Anonymous by Not applicable
  • 578 Views
  • 2 replies
  • 0 kudos

Resolved! pay and go

do 02 still do lend a quid

Anonymous by Not applicable
  • 386 Views
  • 1 replies
  • 0 kudos

Resolved! Deposit repayment

Hi there,I am new to this so please bear with me I purchased my Galaxy S3 through phones 4U in January.I agreed to pay a £300 deposit for my new phone and was informed that it would be repaid to my credit card used for the initial purchase. This woul...

Anonymous by Not applicable
  • 755 Views
  • 2 replies
  • 1 kudos

Resolved! 6 month early upgrade

I am at upgrade time and want to go for the following 12 month contract option: 12 months Monthlycost Phonecost Minutes Texts Data Extras £69.00£99.99Unlimited minutesUnlimited texts750MB data6 months early Under this contract can someone clarify: - ...

Anonymous by Not applicable
  • 2360 Views
  • 5 replies
  • 0 kudos