Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! ZTE MF60

Good morning lolI've got Pay as you go sim card Text n Web plan and the Balance on it is £265.75p I want to find out if I can transfer that's £265.75p to my pay monthly account and still keep that text and Web sim card coz I'm still using its as a Ho...

Resolved! Upgraded to new phone but not sure

Hi guys,I upgraded today,but to be honest I'm not really sure if I like the phone.I know and I understand I have 14 days to return.Do I have to return to the store I got it from or can I go to any store?The reason I ask that is just I got in a store ...

Resolved! unsolicited premium sms

Yesterday I received two text messages from 63320 both identical message.New Sexy Babe Videos Uploaded Weekly. Need help? Call 08081349827 SP:Intrugotxt Stop to 63320 to opt outNow I have never signed up for a premium sms service and checked and sure...

Sim switch over question

Hey guys, My partner changed phone yesterday and went from a normal sized sim on one phone to a mini sim on her new phone. We did the switch over online so she could take her phone number and account balance with her. Both of these carried over no pr...

Resolved! Cruise Ship Charges

Hi All, I'm going on a cruise ship where the mobile phone service provider is a company called Wireless Maritime Services (WMS) which is a subsidiary of AT&T. Before we sail I thought I'd better check whether O2 has a roaming agreement with WMS and m...

Resolved! O2 refresh and airtime agreement charges.

Hello, Last month I bought an iphone 5s on the refresh plan. Once I recieved the phone I called up and paid off the device plan. At the same time I asked for the airtime agreement to be cancelled. The bloke on the phone said it would be cancelled in ...

Resolved! Does O2 send anything by post?

As title, because I don't hold the address in the coming three months.

Resolved! Insurance

I pay £10 a month to O2 for insurance on my iPhone 6 and last night it refused to allow we to charge it. I put a claim in, after they told me to do that at the O2 Store, and... Get this!... They Decline to accept the claim because I haven't accidenta...

printing bills or dowloading bill as pdf?

Anyone know how to print or save your bill as a PDF? trying to print without some other config seems useless......need to claim expenses....many thanks in advance anyone who can help.

Resolved! PAC CODE - not transferred over fully

Hi I transferred to o2 from Orange on Monday afternoon (six days ago). I requested to keep my old number (using the pac code system) however it is not functioning correctly. I only receive calls from people on o2 and do not seem to be receiving all t...

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