Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 454806 Views
  • 2 replies
  • 2 kudos

Resolved! Voicemail from abroad

Hi everyone. I have just had 2 very confusing chats with O2 on live chat. I initially contacted them to find out if Singapore was included in O2 Travel and was told it was not which is fine. I was then advised to switch off my Voicemail when I am abr...

Anonymous by Not applicable
  • 9405 Views
  • 5 replies
  • 0 kudos

Resolved! Data upgrade

Hi I would like a data upgrade, I'm on 1GB a month and I run out very quickly so would like a higher amount of data to use

Anonymous by Not applicable
  • 1425 Views
  • 2 replies
  • 0 kudos

Can't find my bills

I have logged in to My O2 on Mac and on iphone app but cannot find my bills - neither the summary nor the details. The View My Bills section says just go to the summary in My O2, but it isn't there - just the balance.

Anonymous by Not applicable
  • 1898 Views
  • 4 replies
  • 0 kudos

Resolved! O2 free yearly upgrade programme...

I'm on the o2 free yearly upgrade programme... My phone is worth £600.00 and I've paid off £300.00, so will 02 pay the remaining £300.00 pound off of my device plan, so I can upgrade? Thanks!

Anonymous by Not applicable
  • 3975 Views
  • 8 replies
  • 0 kudos

Resolved! PAC Code

Hi How can i get a PAC code?

Anonymous by Not applicable
  • 1402 Views
  • 2 replies
  • 0 kudos

Resolved! crime

02 i have used your guru service twice now about a phone number that i have unknowingly been paying for on my account. A number that i do not know about or have ever used. The guru guys reassured me that this was a mistake and said that the tranactio...

Anonymous by Not applicable
  • 3002 Views
  • 13 replies
  • 0 kudos

Resolved! direct debit top up

I have a DD from my bank to top up my phone each month but every now and again 02 dont take it out of my bank instead every text I do is taken off the credit I have saved what can I do to prevent this happening ?

Anonymous by Not applicable
  • 1725 Views
  • 3 replies
  • 0 kudos

Resolved! "ORIGINAL" PAYG TARIFF

Can anybody advise the details of my very old PAYG "ORIGINAL" tariff. I suspect it is very expensive compared to the newer CLASSIC. It is mentioned but I can't find any terms or conditions. RayH.

RayHum by Level 1: Joiner
  • 3456 Views
  • 3 replies
  • 0 kudos

Resolved! 40 mins on hold waiting for customer service????

dialled o2 cust service from my phone at 8pm tonight, its now 9pm and I am still on hold listening to some really tinny music but not connected to anyone.... the reason I was trying to call them was to speak about my phone upgrade, you would think it...

Anonymous by Not applicable
  • 1884 Views
  • 3 replies
  • 0 kudos