Solved: Leaving o2 - Page 2

Ebritton14 · ‎18-04-2020

I’ve got 2 months left of my refresh contract. Thankfully I am leaving and going to another network as o2 seem to turn their heads that there is a problem with the signal here. I am trying to leave now and pay off the rest of my device plan. I’m not sure whether to ring as it seems quite selfish as they are very limited, is there any way I can text them as someone told me you can text a number to leave them and get a PAC code, is this correct?

MI5 · ‎01-11-2020

@Brandon99

Contracts do not auto renew. They continue on a rolling 30 day basis so can be cancelled at anytime.

Unless you cancel they will continue to run.

The process to cancel is described here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2Lisa · ‎02-11-2020

Morning

Thankyou for the tag @Cleoriff, I will private message you now @Brandon99 so we can get this sorted for you

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

Cleoriff · ‎02-11-2020

Thanks @O2Lisa

Veritas Numquam Perit

O2Lisa · ‎02-11-2020

@Cleoriff You're welcome

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

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