Solved: Re: Late payment?

Anonymous · ‎23-05-2017

hi i was late paying the bill and it banned me from calls and text so i finnally paid it off and it gave me an authorisation code where do i put in the code?

MI5 · ‎23-05-2017

That code is just a record of payment.
Your phone will automatically reconnect now you've paid.
Reboot the phone to help it along or call customer service if nothing happens
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-05-2017

That code is just a record of payment.
Your phone will automatically reconnect now you've paid.
Reboot the phone to help it along or call customer service if nothing happens
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-05-2017

ok thank you

MI5 · ‎23-05-2017

No worries and welcome.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎23-05-2017

Hello @Anonymous we are glad to welcome you to our community! We hope to see you around

Thanks @MI5 for the help!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

O2

Late payment?

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade