Late bill pay

[Lewis_jephcott]

Ive recently paid my late bill after 3 months because i was struggling to get money. And my phone had been completely cut off,i paid it last night, my calls and messages were instantly back online, but i need my data and i was wondering when will that be back up?

[Cleoriff]

@Lewis_jephcott 

Keep rebooting your phone.

If you need to contact O2 then all numbers are in this guide Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best one to try.

[jonsie]

Try rebooting your phone

Otherwise it could take up to 24 hours

Contact details here

Guide: Coronavirus Community Help and Support 

The best number to get through seems to be
0800 587 4005

[Marjo]

Hi there @Lewis_jephcott , how are you getting on this week, did your data come back on in the end?