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Keep my number

Anonymous
Not applicable
I called O2 customer service on last week Friday in the evening requesting that I want to keep my old number. The lady I was speaking to filled the keep my number form. She said that transfer would take 24 hours it is now Monday and my old number has transferred. Does number transfer take this long? Could it because number I want too transfer is from another account which is not in my name. What should I do know keep on waiting or should I call them back?
Message 1 of 13
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Anonymous
Not applicable

They said 24 hours but I will call cs tomorrow and see what they say.

Message 11 of 13
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Anonymous
Not applicable

I have called cs and they said it will take up to 5 working days.

Message 12 of 13
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jonsie
Level 94: Supreme
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The important bit is 'up to'. Hope its quicker than that for you.

Message 13 of 13
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