Just obtained a new SIM card for my Galaxy S3 and it doesn't work

[Anonymous]

Topic.

Sent off for a new SIM card from O2 last week, it arrived on Thursday, just tried to put it in my Galaxy S3 phone, it's a micro SIM, and it does not work.

Do I need to register the SIM or anything? I was told that it would be activated when it came, by O2.

[MI5]

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=224,E=0000000008137323088,K=5143,Sxi=3,T=va...

[Anonymous]

Do you have an old sim that still works if you do then will need to avtivate new one

[Anonymous]

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@Anonymous wrote:
Do you have an old sim that still works if you do then will need to avtivate new one

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Unfortunately I lost the original SIM that was in my phone, not sure what happened, the thing was in my wallet, then I discovered last week that it was lost, containing all my important phone numbers for stuff like work, family and my carers.

[jonsie · Accepted solution]

You can either use the simswap form ( Swap my sim )or maybe call customer service. Webchat should also be able to activate the sim for you.

I'm afraid all your numbers are lost now.

[Anonymous]

Hi Richard,

Did you use Gmail or an alternative to sync your contacts with ?

[MI5]

Contacts issue covered on previous thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-my-SIM-card-just-been-on-with-live-chat-to-...

[jonsie]

Yes previously stated no google backup.

[Anonymous]

Learning curve hopefully then.