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how do i change my phone

old-git
Level 1: Joiner
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i have inherited a samsung Galaxy phone and want to use it as a payasyougo phone. I have a new sim and put it in. what do i do next as it doesnt communicate. i already have a payg phone which is rubbish and want to transfer the number to this new phone.

old git

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Cleoriff
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@old-git 

You have to top up to activate the sim

Guide How to Top Up (PAYG) 

If you want to keep your number, you need to do a sim swap Guide: Sim Swap: a mini guide 2017 update 

 

Veritas Numquam Perit

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MI5
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@old-git 

If your old sim fits, just use that and everything will carry on as normal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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