Just moved over form Virgin. I've just put in my new SIM card in my iphone but I can't seem to receive calls or messages. I want to keep my old number so i added the PAC code when i ordered online. On my online account its showing my old number still, not my new one. Does it take some time to transfer the new number over or do i need to do it again? How to I do this?
Any help appreciated!
I would submit the form again https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
If you don't get a text resonse, chase it up with customer service Guide: Coronavirus Community Help and Support