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Scam

Herbert
Level 1: Joiner
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I had a phone call purpoting to be from 02/Virgin saying they wanted to upgrade my sim card . WE went through a load of security checks (I gave no information that is not in the public arena. They kept texting 6 digit security numbers at each stage to make it seem more real and secure. However they wanted a £1 security which was to be refunded...realised then it was a scam and ended the call.

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Enlli
Level 70: Enigma
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Just another variation on a theme aimed to get access to your account 

Report the number to 7726 and block.

As long as you didn't give out security details you will be OK 

Phishing, Smishing & Scams. Latest info & advice. 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 70: Enigma
  • 9963 Posts
  • 93 Topics
  • 1922 Solutions
Registered:

Just another variation on a theme aimed to get access to your account 

Report the number to 7726 and block.

As long as you didn't give out security details you will be OK 

Phishing, Smishing & Scams. Latest info & advice. 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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@Herbert 

 

It's a well known scam.

Forward the scam number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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