Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill credit

I was told I would get £30 bill credit on my account for a delivery mishap but have just had a notification that my device plan bill is due to be paid. Does anyone know if the credit they put on only pays for the airtime bill or should it pay for bot...

Resolved! Cost of current or last call

Hello, is there a way to check what the current call is costing, or what last call has cost? It would be very helpful to add this service as checking bills once a month long time after the call or trying to remember what number was what is just impra...

Resolved! Bills

I'm trying to get to speak to someone to sort out me paying my overdue bill on Monday next week but the automated service just hangs up

4G causing google recapatcha on Safari

O2 4G is causing google recaptcha to pop on my iPhone when using safari. I’m not using any VPN’s so I’m not sure what the issue could be.Any suggestions would be appreciated

Spend cap

Can I increase my spend cap without having to call customer services.

Access to free Auidable

Hello, when I upgraded my phone I was given 3 months of audible subscription, I have not accessed yet. How can I do this?

Overusing my minutes. Will O2 inform me when I am nearing my 1000 minutes

Will O2 alert me when I am nearing my limit of 1000 minutes so that I don't end up with an excessive bill.

Resolved! How do i unblock my phone so i can pay with my phone bill for certain things

PLEASE HELP

Resolved! Genuine or not

I received this txt message tonight anyone Russ had one?From O2: We've been unable to process this months payment. To avoid termination visit: [link removed]

Resolved! Sim only switch

Hi I'm on a contract which ends in a month and have found a great sim only deal on here however it expires 10 days before my contract ends. Is there any way I can either switch to the sim only deal now or ensure I can get that deal when my contract e...

O2

Forum Posts