Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Early cancellation and third party contract

My existing contract has two bills left to pay but I'm looking at switching to a new contract early via uSwitch. (I'm not on a refresh plan)My question is how do I go about paying off my existing contract and keeping my number whilst switching to a t...

Resolved! PAC used but transfer won't complete until 2/3 days after contract end

Hello, My 12 month sim only contract with O2 is due to come to an end tomorrow. I'm changing networks and have used a PAC today thinking my number would port over to the new network (Giff Gaff) tomorrow, but it won't actually transfer until Tuesday. ...

Pac Code change over from vodaphone to o2

Has anyone had a similar issue with O2.I have taken a new contract with O2 moving from vodaphone and wanted to take my number. Provided them with the pac code and this process was started yesterday around 10am i lost use of my old sim and phone with ...

My contract

What number can I phone once I've been cut off to speak to o2 customer services? I want to pay my bill but I have no way of doing it because I cant reach anyone and they have terminated my contract before I've had chance to talk to them

Swapping number from different networm

I have swapped to o2 from EE. At time of purchasing new sim I gave a PAC number so that i could keep my existing number. However this hasn't happened. I submitted request again today but apparently can take up to 2 days

Delivery report not working

Hi me and my partner have the samsung a21s and the delivery report isn't working for texts does anyone know anything how to get it working

International bolt on

I’ve added the international bolt on but i can’t call abroad, my call just doesn’t go through, and I can’t send the messages, they fail. What could be the issue please?

Why can’t I send a message to 83936

I can’t seem to enter radio competitions any more

Resolved! Accidental damage within 14 days of signing up

Hi i have recently got a Huawei P Smart 2019 on pay monthly, im still within 14 days of signing up and have just accidentally dropped and damaged the phone, im unsure of what i can do or my options

Resolved! Get New number then set up phone or vice versa

Do l set up the phone before asking for a new number or do I ask for the number first then set up the phone

O2

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