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Is it possible to port a number from an O2 PAYG SIM to an existing pay monthly SIM?

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ajd
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on ‎13-06-2021 20:34

on ‎13-06-2021 20:34

As above. We have an old PAYG SIM which we would like to transfer the number from to an existing pay monthly SIM. Both SIM's are with O2. Is this possible?

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MI5
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on ‎13-06-2021 20:42

on ‎13-06-2021 20:42

@ajd 

Yes, just call O2 to migrate your number. 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎13-06-2021 20:42

on ‎13-06-2021 20:42

@ajd 

Yes, just call O2 to migrate your number. 

Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mralanlawson
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on ‎16-06-2021 08:32

on ‎16-06-2021 08:32

One off my accounts has only got 5gb off data it's pay monthly can I change it to a sim deal because my son uses a lot off data
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MI5
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In response to mralanlawson
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on ‎16-06-2021 08:44

on ‎16-06-2021 08:44

@mralanlawson 

If you are out of contract you can upgrade to any of the sim only tariffs https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=Featured 

If still in contract, you will need to look in the change of tariff options in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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