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Is O2 the worst company for customer service?

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Anonymous
Not applicable

on ‎26-07-2015 16:14

on ‎26-07-2015 16:14

Terrible support - simple question - to link two accounts - but unable to get a solution. Takes ages to talk to someone then all they do is send you an out of date youtube clip and you've no alternative but to lump it or rejoin the queue. Worst customer service I have ever had.

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MI5
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on ‎26-07-2015 16:18

on ‎26-07-2015 16:18

link accounts.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎26-07-2015 16:16

on ‎26-07-2015 16:16

Log into your My O2 and choose option to bring in other products.

Simples slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎26-07-2015 16:18

on ‎26-07-2015 16:18

link accounts.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎26-07-2015 16:59

on ‎26-07-2015 16:59

Very simple to do in My O2....

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎26-07-2015 17:23

on ‎26-07-2015 17:23

Yes, very easy. Just a few clicks slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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