cancel
Showing results for 
Search instead for 
Did you mean: 

Iphone xr or iphone 12 pro

Leejungan
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ive upgraded today to an iphone xr but im starting to feel i should of got the 12 pro can i take this xr back and exchange for the 12 pro or should i not bother
Message 1 of 9
1,177 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Leejungan 

Only you can decide what's best for you and O2 give you 14 days to make your mind up. 

https://www.o2.co.uk/help/device-and-sim-support/our-change-of-mind-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
1,172 Views

Leejungan
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Ty the person in shop told me the xr is the same spec but i feel now she just wanted me to have it for her sales rep without knowing what i really wanted
Message 3 of 9
1,168 Views

MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Leejungan 

Now where near the same spec!

https://www.apple.com/uk/iphone/compare/?device1=iphoneXR&device2=iphone12&device3=iphone12pro

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 9
1,166 Views

Leejungan
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Im taking it back tomorrow and getting the 12 then ty for helping me
Message 5 of 9
1,164 Views

MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

You're welcome @Leejungan 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 9
1,162 Views

cwmparc
  • 25 Posts
  • 3 Topics
  • 2 Solutions
Registered:

I think you only get the 14 day return, if you bought online or over the telephone. No returns if bought in store unless faulty.

Message 7 of 9
1,149 Views

MI5
Level 94: Supreme
  • 151774 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
It applies to any purchase.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 9
1,147 Views

cwmparc
Level 3: Thinker
  • 25 Posts
  • 3 Topics
  • 2 Solutions
Registered:

@MI5 wrote:
It applies to any purchase.

Fair enough, I didn't realise.

Message 9 of 9
1,145 Views