on 29-12-2020 17:04
So on the 22'nd of November 2020, I placed my order for my new iPad, At the time of ordering it stated that it was in stock and would be delivered the next working day...
Fast forward to the next morning and I was greeted by an email from o2 telling me that unfortunately it was out of stock and would be "up to" 4 weeks for delivery... 4 Weeks passed and still no iPad so I rang and checked and was told it would be more than 6 weeks for the delivery!
In total it has now been 5 and a half weeks and I have just had another email to let me know that it's out of stock and that delivery will take longer than 6 weeks !!
Been with o2 for nearly 12 years and never had a problem like this! By the time I get it ( If I get it ), I will have been waiting more than 3 months 😞
Anyone else experienced problems like this? If so are there any words of reassurance as I feel like the chance of me getting the iPad is now getting slimmer with each passing week...
Solved! Go to Solution.
on 29-12-2020 17:08
COVID restrictions are delaying the delivery of Apple products from China unfortunately.
It's the same for iPhones, with long delays for all devices.
on 29-12-2020 17:08
COVID restrictions are delaying the delivery of Apple products from China unfortunately.
It's the same for iPhones, with long delays for all devices.
on 29-12-2020 17:20
on 29-12-2020 17:20
Ah, I see 😞
Thanks for the reply, Can only hope things get back to normal for everyone as soon as possible!
Kind of wishing id ordered the galaxy tab same as the wife.
Oh well, it's only a few more weeks and I'm sure I can hold out a little longer
on 29-12-2020 17:22
on 29-12-2020 17:22
We're all hoping "normal" will be back soon @BearrJewww
29-12-2020 18:54 - edited 29-12-2020 18:55
29-12-2020 18:54 - edited 29-12-2020 18:55
@BearrJewww@MI5
We are hearing (in my job I DONT WORK FOR O2) not to expect tech deliveries to be back to normal till March next year, as there is severely limited air freight into the UK, Chinese new year will also affect manufacturing of kit in China (Factories stopping at the end of January)
Shipments where kit is manufactured elsewhere in Asia is the same..
EU kit is going to be delayed into the UK by Brexit changes, and we have been told to expect price increases.
(edited to add i dont work for o2)
on 29-12-2020 20:48
on 29-12-2020 20:48
We buy a lot of stuff from China and have contingency plans in place to ensure a constant supply of parts.
It's a shame the tech industry hasn't thought ahead to do the same.
In my experience, Chinese New Year makes little difference to supply as parts are stockpiled in advance (as everyone knows it's going to happen each year).
on 30-12-2020 09:32
on 30-12-2020 09:32
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Link to our guide on how to contact them can be found here
on 08-01-2021 00:41
on 08-01-2021 00:41
My order has now been processed and is on it's way variant is iPad Pro 12.9 2020 Space Grey 128gb was ordered on 25th November
on 08-01-2021 01:35
on 08-01-2021 01:35