Internet not working!

[Anonymous]

I have troubleshooted many times, Google, Live Chat, Forums etc.

The problem I am having is with mobile network internet, I have O2 unlimited and a data bolt-on meaning I should be able to access the internet. This is not the case.

I have tested the sim to connect to internet on other phones witch has came with zero success. I have also tested sims on my phone and the internet connected as normal.

What could the error be? I am thinking the sim? but my other tariff minutes and texts work just fine.

[Anonymous · Accepted solution]

Contact 02 via telephone to ensure your account is in order.

Double check your settings within your phone. The settings are easily available on here.

Do try a new SIM card.

Good luck.

[Anonymous]

Do you have the right apn