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Internet not working on phone

taffjones88
Level 1: Joiner
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I moved from virgin to O2 and since then I find it very difficult to get Internet when not connected to WiFi. I have a s21 ultra and mobile data is on. If I do get Internet it's speed is less than 1 Meg any ideas

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madasaf1sh
Level 76: Forum Legend
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@taffjones88 

 

Virgin use Vodafone (unless you had not been migrated from EE).   Did you do any network coverage checks before moving over to o2?

 

o2 use their own network.


You can also check for any service issues via https://status.o2.co.uk

 

Also look at this guide Guide: How can I sort out my network issues? 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@taffjones88 

 

Virgin use Vodafone (unless you had not been migrated from EE).   Did you do any network coverage checks before moving over to o2?

 

o2 use their own network.


You can also check for any service issues via https://status.o2.co.uk

 

Also look at this guide Guide: How can I sort out my network issues? 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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