Take someone off Friends and Family

[hermoineshair]

Hello,

My ex is on my brothers friends and family. My brother has left o2. However I don’t want my ex to have this privilege anymore. How do I get it off?

thank you 

[hermoineshair]

**friends and family discount 

[Cleoriff]

@hermoineshairIf your brother has left O2 then his friends and family discount will cease. Therefore your ex will no longer be eligible.

Guide: O2 Open & Friends and Family discounts - How to sign up 

[hermoineshair]

Well mine hasn’t ceased ? I still have it in my account

[MI5 · Accepted solution]

@hermoineshair 

It won't change until the contract is changed or upgraded. 

[hermoineshair]

So there is nothing I can do about it?

[MI5]

I doubt you can @hermoineshair 

[Cleoriff]

It's your brothers account and I believe you said he is no longer with O2? So his contract has ended. It wont be changed or upgraded. I was always let to believe when the contract ended, the benefits ceased.

Amazing the way things change. 🙄 

[MI5]

The brothers benefits have ended but not the accounts linked to it until they change.