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Infuriating bill additions

GingerPrince
Level 1: Joiner
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I've an iPhone and every time I send an sms to somebody, it does that rich preview thing which sends a picture that I'm being charged 54p for. Over 5 quid added to my bill so far this month. 

I tried turning off mms but that means I can't receive any pictures from people as well as blocking me sending them.

 

Does anyone know of a way to either just stop sending mms or stop that rich url preview?

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Enlli
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@GingerPrince If MMS is the only answer, then maybe another network that does not charge like Voxi

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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GingerPrince
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Just joined from voxi and regretting it massively. Coverage and speeds seem far far worse around south Manchester. Shouldn't have signed up for 12 months!

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jonsie
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@GingerPrince wrote:

Just joined from voxi and regretting it massively. Coverage and speeds seem far far worse around south Manchester. Shouldn't have signed up for 12 months!


Always try PAYG sims first

Shame you didn't come here first as we could have told about thr Manchester area

If you are in the first 14 days change of mind period then get out while you can

Returning your device | Help & Support | O2

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GingerPrince
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No I'm a month or so in now. Is the poor service around south Manchester well known then?

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MI5
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There and many other areas @GingerPrince 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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