Solved: changing to contract

Ibbotson1 · ‎22-01-2024

I am changing from pay as you go to monthly contract. Was told by shop that it would take 4 to 5 working days for my old pay as you go sim to go "out of service" and then when it shows "out of service: put in new contract sim....will my iPhone XR show "out of service" or will I just get no signal.

jonsie · ‎22-01-2024

You will just lose network connection

Your phone will still work on wifi

Guide: Migration & porting into O2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎22-01-2024

@Ibbotson1

You will just lose the signal

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-01-2024

You will just lose network connection

Your phone will still work on wifi

Guide: Migration & porting into O2

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Ibbotson1 · ‎22-01-2024

I'm showing no signal at all but can still send text...is the text going via wifi ?

Enlli · ‎22-01-2024

IMessage will go Wifi

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎22-01-2024

@Ibbotson1 wrote:
I'm showing no signal at all but can still send text...is the text going via wifi ?

Turn off wifi and if messages fail, the answer is yes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ibbotson1 · ‎22-01-2024

I have changed the sim and all seems OK. I'm not good with mobiles so thank you for the help

MI5 · ‎22-01-2024

You're welcome @Ibbotson1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-01-2024

Good to know @Ibbotson1

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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