This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Incorrect bill

Fd1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎25-04-2020 21:13

on ‎25-04-2020 21:13

Hi,

My bill is incorrect. I moved from and £18/month tariff to a £20/month tariff and have been charged more than £22 with zero charges showing elsewhere on my bill. How do I speak to a human to correct this please (as your automated systems are utterly useless for this) ?
Message 1 of 2
296 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 144828 Posts
  • 634 Topics
  • 27772 Solutions
Registered:

on ‎25-04-2020 21:22

on ‎25-04-2020 21:22

@Fd1 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
291 Views
0 Kudos
Top Kudoed Authors
View All
Top