on 25-04-2020 20:32
Solved! Go to Solution.
25-04-2020 21:24 - edited 25-04-2020 21:24
25-04-2020 21:24 - edited 25-04-2020 21:24
@jasec wrote:
The 100GB isn't available to me through My O2, I have to go to the O2 website and select it from Sim only deals, I can add it to my basket sign in and carry on to payment where it says this in confirmation.
If you confirm, your new tariff will start straight away and will cost £20.00 a month. You'll still have 14 days to cancel, you'll just pay for what you have used.
There is no mention anywhere else on the checkout page of another payment to be made so I guess that means there is no charge for me
It would say so on the checkout page if there was anything to pay, so sounds like you're OK to upgrade.
on 25-04-2020 20:36
You need to try and upgrade in your MyO2 http://www.o2.co.uk/myo2
It will let you know if there are any fees to pay.
on 25-04-2020 21:01
on 25-04-2020 21:06
on 25-04-2020 21:06
Choose the upgrade now in My O2
Then scroll to sim only
You should then have the option of the 100GB
25-04-2020 21:24 - edited 25-04-2020 21:24
25-04-2020 21:24 - edited 25-04-2020 21:24
@jasec wrote:
The 100GB isn't available to me through My O2, I have to go to the O2 website and select it from Sim only deals, I can add it to my basket sign in and carry on to payment where it says this in confirmation.
If you confirm, your new tariff will start straight away and will cost £20.00 a month. You'll still have 14 days to cancel, you'll just pay for what you have used.
There is no mention anywhere else on the checkout page of another payment to be made so I guess that means there is no charge for me
It would say so on the checkout page if there was anything to pay, so sounds like you're OK to upgrade.