cancel
Showing results for 
Search instead for 
Did you mean: 

In Australia, phone data not working

BJ3
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Came to Australia and phone data and calling not working.

 

how can I turn on?

have bolt on travel  

Message 1 of 2
2,383 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152088 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@BJ3 

Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Turn off 4g (use 3g)
5 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
2,372 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 152088 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@BJ3 

Some things to try:
1 - Reboot phone. (or toggle airplane mode).
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Turn off 4g (use 3g)
5 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
2,373 Views