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Ifitness

Fc2
Level 1: Joiner
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Been scammed almost £300 by ifitness. 02 fobbed me off with a number which doesn't exist. Please help?

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MI5
Level 94: Supreme
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@Fc2 

Guides to help:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Guide: Tips to avoid unexpected charges on your bill 

https://psconsumers.org.uk/

Call them directly on this number  03333217014

They will stop the subscription and refund the money you have already paid. The refund will come via a text code which any post office will refund for cash. 

Check this out. https://community.o2.co.uk/t5/Pay-Monthly/ifitness/m-p/1057622/highlight/true#M130758

It's a common scam and this is by far the quickest way to stop it and get a refund...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Fc2
Level 1: Joiner
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That's the number they gave me, it doesn't exist. Not sure what to do now. Don't even know if ifitness is a gym/app or what so don't want to start ranting if it's not even that company! Googled ifitness and looks like they only network abroad? So confused and frustrated.

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MI5
Level 94: Supreme
  • 150735 Posts
  • 645 Topics
  • 28725 Solutions
Registered:

@Fc2 

Read the links I gave you for more details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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