Idiots

[Anonymous]

I am absolutely furious! I've been on a tariff with O2 for many years. The associated mobile number is the number everyone has for me.

I asked O2, after a lengthy process, to make a simple swap for me.  To change my EXISTING pay monthly contract to PAYG - NO CHANGE OF NUMBER!  I this evening received the SIM and on putting it in find that my number has been disconnected and that I now have a new PAYG number. 

Will await O2 waking up to demand return of old number!! 

[Cleoriff]

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@MI5 wrote:
Anyway it will require a call to cs as you can't sim swap from contract to payg without the account being changed by cs.

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Good spot Oh Regal One.......:smileytongue:

[MI5]

That's why 😛

[Cleoriff]

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@MI5 wrote:
That's why 😛

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But I know that....better than anyone....