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Idiots

Anonymous
Not applicable

I am absolutely furious! I've been on a tariff with O2 for many years. The associated mobile number is the number everyone has for me.

 

I asked O2, after a lengthy process, to make a simple swap for me.  To change my EXISTING pay monthly contract to PAYG - NO CHANGE OF NUMBER!  I this evening received the SIM and on putting it in find that my number has been disconnected and that I now have a new PAYG number. 

 

Will await O2 waking up to demand return of old number!! 

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Cleoriff
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@MI5 wrote:
Anyway it will require a call to cs as you can't sim swap from contract to payg without the account being changed by cs.

Good spot Oh Regal One.......:smileytongue:

Veritas Numquam Perit

Girl in a jacket
Message 11 of 13
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MI5
Level 94: Supreme
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That's why 😛
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 12 of 13
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Cleoriff
Level 94: Supreme
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Registered:

@MI5 wrote:
That's why 😛

But I know that....better than anyone....heart wink

Veritas Numquam Perit

Girl in a jacket
Message 13 of 13
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