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Wrong name on direct debit

Anonymous
Not applicable

Bought a contract yesterday and just checked "My O2" but the Direct Debit is showing the wrong name - it should be coming out of a business account but shows my personal name, will this affect payment?

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adamtemp64
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As you have a personal contract the name will always be yours but as long as you are an authorised signatory for that business account the direct debit should be ok. 

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Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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As you have a personal contract the name will always be yours but as long as you are an authorised signatory for that business account the direct debit should be ok. 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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So even though all details apart from name are exactly the same it should go through okay?

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adamtemp64
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We had direct debits from our firms account that were just in a personal name of signatory.

 

Just remember the bill will always have your name on it if you are going to use it for accounts purposes / expenses etc

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Cleoriff
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Thanks for that info @adamtemp64 Every day's a school day  wink

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MI5
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All our business accounts are under one "business" but with individuals names against each number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Don't want to worry you but I found o2 positively unhelpful in respect of my direct debit including denying that I had authorised it

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Anonymous
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I managed to resolve the issue in the end though the first person I spoke to spelt it wrong even though I said it phonetically too! Though it has finally been resolved

 

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Cleoriff
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@Anonymous wrote:

I managed to resolve the issue in the end though the first person I spoke to spelt it wrong even though I said it phonetically too! Though it has finally been resolved

 


Good news @Anonymous

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