I paid early but the direct debit came out of my account anyway
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on 29-08-2024 14:29
As I've said I have a direct debit scheduled to come out a few days ago but a week before that I used my account to pay the bill early but the direct debit has still gone through anyway meaning I essentially paid the same bill twice. What do I do???
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29-08-2024 14:31 - edited 29-08-2024 14:32
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29-08-2024 14:31 - edited 29-08-2024 14:32
If you need the cash back, request a refund in your MyO2 via web @RubyRubyRWBY
https://accounts.o2.co.uk/signin
Otherwise leave it for next month, balance will be used before your bank funds via DD.

