I paid a late bill on the app and I still can't make call or contact o2

[AW123456]

How do i get o2 to turn my pphone call back on?

[jonsie · Accepted solution]

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Loucaswell]

My phone has been disconected but the bill is not due and there is no arreas on the account

[Loucaswell]

How is my phone gonna be reconected i need it

[gmarkj]

You would need to call in to customer services.
The link above has all of the contact details, and advice on how to call @Loucaswell

[jonsie]

Keep rebooting the phone @Loucaswell 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[E1988babuS]

Same thing happened to me, managed to get through to O2 after 5 days of trying to figure out why they still hadn’t turned my services back on. They advised me to reset the network settings, something to do with the apn on my phone. Successful and I finally have my services back