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Level 1: Joiner
Posts: 3
Registered: ‎02-09-2014
Accepted Solution

could someone%20explain%20my%20bill%20in%20particular%20the%20data%20usage?

[ Edited ]

I just dont understand, is the time stamp the amount of time or the actual time the internet was accessed? could someone just go through the data bit for me? sorry!! For instnce it says wap, idata and modem....and if the volume is a higher number than one other day but with a shorter time does that mean i sent or received pictures, or watched youtube for example? would the data include my imessages and whatapps?

Please explain this for me!!20**Personal info**.png

Posts: 88,650
Topics: 536
Solutions: 11,508
Registered: ‎04-04-2012

Re: could someone%20explain%20my%20bill%20in%20particular%20the%20data%20usage?

[ Edited ]

@Rae44 

Probably best to call customer service as we can’t see your account or know what your tariff is. 

IData would be any data used on your mobile which would cover YouTube, WhatsApp and internet etc. 

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M2924...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 64: Magistrate
Posts: 12,691
Registered: ‎31-03-2010

Re: could someone%20explain%20my%20bill%20in%20particular%20the%20data%20usage?

@Rae44  Looking at the screenshot you posted it doesn't appear that you've been charged for anything.

I DO NOT WORK FOR O2

Level 27: Desk Jockey
Posts: 3,841
Registered: ‎03-08-2018

Re: could someone%20explain%20my%20bill%20in%20particular%20the%20data%20usage?

Hello @Rae44 

I just wondering why a need has arisen on that screen-shot bill/account

when it is for 2017?

@Bambino  and  @MI5 

 

Sometimes there are very strange requestscool

Bye for now TallTrees



Level 64: Magistrate
Posts: 12,691
Registered: ‎31-03-2010

Re: could someone%20explain%20my%20bill%20in%20particular%20the%20data%20usage?

Hadn't actually noticed that, @TallTrees, but you're correct. Not much point in posting a screenshot of a bill that's nearly two years old. Doesn't really make any sense.

I DO NOT WORK FOR O2